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Axel
Cisnero

IT Infrastructure Specialist / Software Developer

Over a decade turning business needs into reliable technology, from enterprise IT and networks to modern software and AI agents.

View projectsContact me
10+Years in tech
4°Year · Software Eng.
4Live projects
Axel Cisnero

Technology professional with 10+ years of experience advising and deploying solutions to real business problems, now expanding into modern software development and AI.

Currently in my 4th year of the Software Development & Management degree at Universidad Tecnológica de Panamá. I pair an analytical, problem-solving mindset with hands-on experience in enterprise platforms, networking, device management and process automation.

What I bring

TeamworkAnalytical thinkingFast learnerProblem-solvingAdaptability

Off the clock

Martial artsGamingMeditationGymTravelFootballCraft beer

Work experience

Feb 2024 - PresentFreelance / IT ConsultantPanama

IT Consultant & Developer

  • Since leaving Heineken I work independently, implementing projects and advising businesses on their technology decisions.
  • Design and development of custom websites and digital solutions for clients.
  • Structured cabling and WiFi network design, installation and optimization.
  • Deployment and management of business platforms: Microsoft 365, Google Workspace, Intune MDM, Apple Business Manager and more.
Jun 2014 - Feb 2024Heineken PanamáPanama

Business Solution Analyst

  • Advised and executed technology improvements in business processes, aligned with corporate policies and best practices.
  • Recommended and deployed hardware/software solutions with thorough testing and minimal user impact.
  • Managed technology projects including vendor selection and supervision, documentation and knowledge transfer.
  • Provided ongoing user support and training on new tools and procedures.
Ene 2013 - Jun 2014Fursys S.A.Network Administrator

Network Administrator

  • Administered servers: mail, Active Directory, antivirus, databases and virtual machines.
  • Configured operating systems, security software and servers, with local and remote support.
  • Managed network infrastructure including Fortigate and Barracuda, cabling and printers.
  • Coordinated mail accounts and access, supporting hiring with technical tests.
Sep 2012 - Dic 2012Redes y Consultoría LANetwork Administrator

Network Administrator

  • Administered and maintained network resources, equipment and software, keeping licenses current.
  • Implemented security systems (antivirus, firewall) and effective backups.
  • Provided local and remote support, hardware/software maintenance and equipment rotation.
Jul 2011 - Ago 2012St Georges BankTechnical Support

Technical Support

  • Operating system, software and antivirus installation.
  • Hardware replacement and maintenance.
  • User password lock, unlock and reset in Active Directory.

Education & certifications

In progress · 4th year

B.Sc. Software Development & Management

Universidad Tecnológica de Panamá
Ago 2025

Data Scientist Certification

Alura Latam & Oracle Next Education · 307 hours
Sep 2022

Cisco CCNA

Networking certification
Dic 2013

B.Sc. Computer Networks

Universidad Tecnológica de Panamá

Skills & technologies

Platforms, MDM & AI

Intune MDMMicrosoft 365Google WorkspaceApple Business ManagerAI agentsWindows ServerActive DirectoryStructured cablingWiFi networks

Languages

PHPPythonJavaScriptSQLC#KotlinJavaHTMLCSS

Tools & databases

Power AutomateUiPathGoogle ColabMySQLPostgreSQLMariaDBOracleFirebase

Design

FigmaPhotoshopIllustratorCamtasia

Certified

Cisco CCNAData Science

Selected work

Harsoft Solution Center
IT Solutions

Harsoft Solution Center

Corporate website for a technology solutions provider: services, branding and lead capture.

Visit site
hardsoftsc.com
Tempo Cargo S.A.
Logistics & Freight

Tempo Cargo S.A.

Website for a freight and logistics company: services, coverage and contact for cargo operations.

Visit site
tempocargo.com
MROB S.A.
Corporate

MROB S.A.

Corporate website: clean presentation of the company, its services and contact details.

Visit site
mrobsa.com
Rifa 00-99
Web app

Rifa 00-99

Online raffle app: people pick a number (00-99), leave their details and get a WhatsApp confirmation. Includes payment tracking and an automatic draw based on Panama's National Lottery first prize.

Visit site
www.axelicisnero.com/rifa

Places I've reviewed

No reviews published yet.

Let's talk

Got a project or an opportunity in mind? Send a message and I'll reply soon.

WhatsApp+507 6151-1270Emailaxel.cisnero@hotmail.comLinkedIn/in/acisneroGitHub/axelcisnero

Or write me directly at axel.cisnero@hotmail.com